In today's fast-paced business landscape, having a reliable and efficient communication system is essential. Hosted phone systems have gained prominence as a cost-effective and flexible solution for businesses of all sizes.
When it comes to selecting the right provider for your hosted phone system, X-Corp stands out as a top choice. Below, we’ll touch on seven of the most compelling reasons to choose us for your businesses hosted solution!
Why Choose X-Corp For Your Hosted Solution?
1. Cutting-Edge Technology
At the heart of X-Corp's hosted phone system is the Bicom Hosted PABX Platform. This platform isn't just any run-of-the-mill solution… it's the same system trusted by NASA. And the fact that it's used by such a prestigious organization speaks volumes about its reliability and performance.
X-Corp's
hosted PABX Phone Systems are hosted in Tier 1 data centers strategically located across the country. This ensures exceptional reliability, speed, and call quality (far surpassing smaller, inferior systems). Plus, with built-in redundancy, you can count on instant backup should any component go down, guaranteeing uninterrupted communication for your business.
2. Proven Track Record
With a decade of experience in the industry, X-Corp brings a wealth of knowledge and expertise to the table. What sets us apart is our impressive client retention rate. Most of our clients have been with us since day one, a testament to our dedication and the quality of services. When you choose X-Corp, you're partnering with a company that has stood the test of time and consistently delivers outstanding results.
3. Skilled and Certified Staff
Our highly skilled team comprises of certified professionals who are experts in installing and maintaining hosted PABX solutions. Their competence ensures that your phone system is implemented seamlessly and runs efficiently. Moreover, they take the time to train your employees on utilizing advanced features, ensuring that your team gets the most out of the system.
4. Nationwide Support
X-Corp boasts a national footprint which allows us to confidently and consistently support customers anywhere in South Africa. And our network of technicians is strategically placed to provide timely assistance whenever and wherever you need it. This commitment to comprehensive support ensures that your business stays connected and operational at all times.
5. Quality Over Price
While we may not be the cheapest option on the market, our focus is on delivering the best solution and after-sale service possible. X-Corp understands that investing in a reliable communication system is an investment in the success and efficiency of your business. With our hosted systems, you're not just buying a product; you're gaining a trusted partner dedicated to your long-term communication needs!
6. Robust Redundancy for Uninterrupted Communication
X-Corp understands that downtime is not an option when it comes to your business's communication. That's why we prioritize redundancy in our hosted phone system solution. With multiple redundancy options in place, your phone lines remain active even in challenging situations. Whether it's a power outage (got to love loadshedding), hardware failure, or unforeseen circumstances, X-Corp ensures that your phones keep ringing. This commitment to business continuity gives you peace of mind, knowing that your communication lines are always open.
7. Comprehensive Services Tailored to Your Needs
X-Corp doesn't just provide a one-size-fits-all solution - we offer a range of services tailored to your specific requirements. Our services encompass every aspect of hosted phone systems, from installation to ongoing
support and maintenance.
Here's what you can expect:
Installation and Configuration: X-Corp's skilled team takes care of the entire setup process. We
install, configure, and fine-tune your hosted phone system to ensure it seamlessly integrates with your business operations.
Training:
X-Corp goes the extra mile to ensure that your team gets the most out of their advanced features. We provide comprehensive training sessions, empowering your employees to utilize the system effectively.
Remote Support: Around 95% of support queries can be resolved remotely. This efficient approach minimizes downtime and reduces costs, as many issues can be addressed without the need for on-site visits.
Telephone Management System: Gain insights into your communication processes with a user-friendly dashboard. Monitor call usage, track important call KPIs, and make data-driven decisions to optimize your phone system.
Advanced Features: X-Corp's hosted PABX system comes loaded with
premium features, including music on hold, auto attendant, smart call routing, call hunting, email integration, voicemail, and more. These features enhance your communication capabilities and contribute to improved customer service.
To Conclude, At X-Corp, we’re commitment to providing a comprehensive hosted phone system solution that not only guarantees reliability but also ensures your business gets the support and services it needs to thrive.